Citibank account under review reddit Funds left my account before 7am on Tuesday but Citi kept the funds for the full 5 business days for no legitimate reason. So when I was opening the Citibank account i transferred 25 bucks from a prepaid debit card i had . IME, Citi's KYC protocol is one of the heaviest around. 1. I get the card and activate it. Jan 26, 2024 · A CITIBANK customer lost access to their funds when their account was suddenly frozen and believes they will lose money. I don’t really have any purpose with an account with only $25 so I added my main checking account and transferred over $5000. After bouncing around 4-6 times, the last lady rambled some gibberish(did I mention they all sounded heavily accented) which sounded exactly the same thing as the email and immediately hung up. My application is still noted under business review. I signed up for checking + savings with them in order to pursue a new account bonus. Their savings account is also at 1. The trick is to be calm but persistent. 23 votes, 48 comments. Sold my house due to divorce and received my assets which I immediately transferred to my new Citibank account. The email simply states: “Based on a recent review of your account, we found that you have violated the terms per the client manual”. On April 1st, I received an email from Citibank that my account will be closed within 60 days. Likewise, we will be permanently closing all other accounts issued to you. I interviewed about once a week and had a total of five interviews. After many calls to the fraud department throughout many weeks, I was finally told that my account was going to be closed and my account was under review and I can't know why. I recently got an offer from Citibank to open a checking account that has a bonus of up to $1,500 if a certain amount is deposited in "new to Citi" funds and held there for a set amount of time. I was able to setup zelle on the Citibank app . Anyway, so Citibank is the worst of the majors and the first bank I will completely exit. I have most of my investments in a Citi brokerage account (it is super convenient since I also do day-to-day banking with them) and am finally coming to see after sustained comparison with other firms how Citi seems like one of the worst firms with which I have invested. I gave them my updated info multiple times over the course of 5 months…. This seems peculiar because I have banked with Citibank before and I actually have two Citi credit cards right now. Has anyone have a similar issue with citi bank? What else can we do to create the online account? We have tried every browser there is and downloaded and deleted the app multiple times. They said I failed to submit my SSN within 30 days of opening my account and locked my account before closing and sending my money back via snail mail. Chexsystems score is totally trashed LOL. I'm SO confused. They sought advice in a post on Reddit and explained that the bank still hadn't given them a reason behind why the account closed. New accounts typically have more restrictions and longer transfer times. This was last Monday. Read some others review as a customer. 5K subscribers in the citibank community. They're really bad at this. Based on this decision, we have taken steps to terminate your banking relationship(s) with Citibank, pursuant to the terms of the Citibank Client manual - Consumer Accounts. When I finally got the letter I called the fraud department and they said that my account was under review. Now I have no access to my accounts or the funds and Citibank has told me, like so many others I am seeing, that my account is under review due to suspicious I wait the week for a debit card to show up. They seem to have multiple ways to lock accounts and getting one part unlocked won't necessarily fix everything. I tried to open a checking account with Citibank. I applied for the Citi Premier card 11 days ago, and my application went under review for more verification. Since the application process itself is often nothing short of herculean and time-consuming to boot, this place is meant to serve as a talking ground to answer questions, better improve applications, and increase one's chance of being 'Referred'. 30 accounts, including brokerage accounts, at about 14 different banks and CUs. I had a bad experience with Citi HYSA years ago. I have submitted a ticket a few weeks ago and these cases were closed without resolving the issue. Upon recent review of your account, it has been determined that we can no longer service your account ending - XXXX and your other related Citibank accounts. . Things really only worked after my accounts had been open for 2-3 months. That took a few days but it went Tru fine the 25 got deposited in the Citibank account . Or, the investigation might be tied to debts or suspected illicit activity. There were no specifics given in the email as to what terms exactly I violated. What else can we do to create the online account? You can follow the directions given by Citibank to verify the information they need to proceed with creating the account. It's now saying it will be another 7-10 days for them to consider me, but I wasn't asked to provide any documents or anything. But it'll bounce back, all this is temporary. I called, they said my account was under review and call back in 24-48 hours. Why was it under review? I didn’t know and clearly none of the many reps I spoke to did either. In compliance with regulatory requirements, we conduct regular monitoring and review of customer accounts and records. I just dealt with a huge nightmare due to Citibank’s “know your customer” department in which this post is referring to. I actually had the police come to the Citi bank brand yesterday and I am going to court to request a subpoena. I just got a letter in the mail today with a code to put in, and I did. Take for example you have a fraudulent check scenario - the account needs to be closed and a new account opened but your mortgage is due the next day. They blocked my account and froze my funds for 2 weeks while investigating large incoming wire transfers that happened over a year prior. I submitted new case again recently. 01%. For instance, it could be that they believe someone charged an unauthorized transaction to your account. But no matter the reason, a closed account is a closed account, and when they are closed in this manner they are almost never re-opened. The bank manager was not helpful she basically did the bare minimum regarding our issue. This happened to me yesterday 09/12/22 what pissed me off is that I deposited a large amount of money and there and then I get this memo coming from the representative saying my account under review and restrictions and when I was trying to conversate and ask what was the reason it seemed as they were eager to click on me and kept saying I've already got a Discover Bank account, which is at 0. So difficult to get anything done. I haven't received a notification of my credit being pulled yet either. If you view Citibank as a package, it has been the worst experience I've had dealing with a banking institution (I have and continue to use BofA, Chase, USBank, WellsFargo, and several smaller credit unions and online banks). citibank. Dec 12, 2024 · Citibank is a global bank offering checking and savings accounts, credit cards, personal loans, mortgages and investment products. They have put a hold on my account without explanation. I was told I have to wait 3-6 months for the case to close and if the money is mine to claim, then they would send it to me. Oct 23, 2024 · If your bank account is under investigation, it’s likely because of one of a few possible scenarios. True enough, although when an account is closed like this, it's usually something that was uncovered during the KYC (know your customer) process that takes place in the few days after the account is opened. 9%. true. From our recent check, we regret to inform you that we will permanently closethe aforementioned account/s. Being able to pay from a second account/institution is helpful. Unfortunately, my account was again under review in third week of October 2021 after working well for a month. And my sister sent me 200 dollars she OWNED me and they instantly got deposited in the new Citibank account. Jul 22, 2023 · I went to the Citi website to check the application status and received a message that it was "under review". Thanks for completing review and making my coinbase account functional in third week of September 2021. I waited three days, today, and called again. To make things worse, the last rep we talked to said that the account was going to be under Review! Even though we already made purchases. They said I can expect to hear back by the end of next week. They declined; the reason given in the rejection letter was "Unable to verify information". Having a second bank account at a second institution isn’t a terrible idea for emergencies. Citibank blocked my account I’m not sure what that means but every time I log in the mobile app and check the status of my account is just says “account blocked” I called multiple times and they just say my account is under review and that it should be resolved in 24-48 hours. I want them to pull up the call that is recorded. I'm banking with all the major banks plus the major CUs. Received Citibank checks and debit card and made 2 additional deposits. Other people's experiences aren't relevant here, because you don't know what is causing your issue, how similar it is to whatever caused their issue, and how Citibank's policy and procedures may have changed since their e I've used Citibank for banking (deposit accounts and brokerage) and also for the custom cash credit card. Hi, I applied for a corporate position at Citi. Learn more. I just had the fifth interview, which they said would be the final round. This subreddit is for all those interested in working for the United States federal government. nswbjosm wir jeixzbzm kliki gudq prgdn gyavlj mil utcchx vamo